Thank you for your interest in booking with RelaxShesNatural! Before you book your appointment, there are a couple things I would like to go over to make your experience one of a kind!
Please come with your hair free of any style & detangled if you have recently taken down braids or a previous style. This will expedite your service, failing to do so will possibly increase your price or possibly forfeit your appointment.
Prices are standard & they will increase based off length, density and detangle needs.
NO KIDS OR EXTRA PEOPLE (no friends, spouse, children)! THIS IS DUE TO LIMITED SEATING, PRIVACY & INSURANCE REASONS. FAILURE TO DO SO WILL RESULT IN YOUR APPOINTMENT BEING CANCELLED.
There is No eating in the salon, complimentary snacks and water are provided during salon hours.
SALON LATE POLICY
ALL APPOINTMENTS HAVE A 15 MINUTE GRACE PERIOD MEANING YOU CAN ONLY BE 15 MINUTES LATE TO YOUR APPOINTMENT, ANY MINUTE LATER WILL RESULT IN CANCELLATION. EX: If your appointment is at 10:30 am & you have until 10:40 to arrive, 10:41 you will have to reschedule. Please understand that this policy is to assure that every client enjoys their experience & no one gets started behind! Please contact me to let me know you will have a late arrival!
SALON CANCELLATION/NO SHOW POLICY
IN EVENT THAT YOU HAVE TO CANCEL, YOU HAVE 2 WEEKS TO RESCHEDULE YOUR APPOINTMENT.
ANYTIME AFTER WILL RESULT IN A FORFEIT OF YOUR PAYMENT AND YOU WILL BE REQUIRED TO DO THE SCHEDULING PROCESS OVER.
SALON PAYMENT POLICY
Cash, PayPal are accepted.